In-store telemetry blackout costing retailers billions

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In-store telemetry blackout costing retailers billions
Enterprise IT systems monitor digital customer journeys and API response times with detailed dashboards. However, physical retail environments often lack similar visibility, leading to issues like frozen payment terminals and long customer lines.
Why it matters: The lack of real-time monitoring in physical stores can lead to operational inefficiencies and poor customer experiences.
Sources: TechRadar

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