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Business briefing · Saturday, October 31, 2026 · Morning edition · Story 3 of 5
Avanti West Coast pays £20m in passenger refunds this summer
Avanti West Coast paid over £20m in refunds for disrupted journeys this summer. The compensation bill is expected to exceed £70m this financial year.
Why it matters: The high cost of refunds highlights the impact of rail disruptions on passengers and the financial strain on the operator.
Sources: The Guardian Business
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